Privacy Policy
How Minnerva Super Speciality Hospital collects, uses and protects your health information.
Last updated: 10 July 2026
Information we collect
We collect details you provide when registering or booking (name, contact, age, gender and relevant medical information) and records generated during your care — prescriptions, reports and bills.
Sensitive personal data
Health information is sensitive personal data. We process it only to provide care, manage appointments and payments, and send you appointment or report updates, with the confidentiality it deserves.
Confidentiality & access
Your medical records are confidential and accessible only to authorised treating staff and to you through your account, protected by your login.
Data security & retention
Payments use PCI-DSS-compliant gateways and we apply reasonable safeguards. Records are retained as required by medical record-retention laws.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to medical retention laws, by contacting [email protected].
Questions? Email us at [email protected].